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Privacy Policy

This policy governs any kind of processing (including collection, use, transfer, storage and deletion) of personally identifiable information (any information that may be used to identify a physical person, and any other information associated therewith) about natural persons, which are either consumers of Toy Spot (Ltd) Pty products or services. This policy applies to our processing of personal data collected through any means, actively as well as passively, online as well as offline, from persons located anywhere in the world.

Generally, Toy Spot (Pty) Ltd will be guided by the following principles when processing personal data:

  • We will only collect personal data for specific purposes.
  • We will not collect personal data beyond what is necessary to accomplish those purposes.
  • We will not use personal data for purposes other than that for which the data was collected, except as stated herein, or with prior consent.
  • We will not transfer personal data to third parties or across borders, except as stated herein, or with prior consent.
  • We will seek to verify and/or update personal data periodically, and we will accept requests for amendments of personal data.
  • We will apply high technical standards to make our processing of personal data secure.
  • Except when stated herein, we will not store personal data in identifiable form longer than is necessary to accomplish its purpose, or as is required by law.

As a general principle, we process personal data in order to facilitate or improve the Toy Spot (Pty) Ltd offerings and services to you.

We do not process personal data on behalf of third parties, nor do we sell personal data to, or share personal data with, third parties for their own, independent use.

When a child under the age of 13 contacts Toy Spot (Pty) Ltd online, for example to participate in a competition or to ask a question, we will collect that child's email address as well as the email address of the child's parent or guardian. We will use the child's email address only for the purpose for which it was collected, and we will use the email address of the parents or guardians only to provide notification about the child's contact with us, and to provide notification of the types and uses of personal data collected, if and as required by law.

As a parent or guardian of a child under the age of 13 from whom we have collected personal data, you have the right to review and have deleted such personal data, and to refuse to permit further collection or use of such personal data. Parents and guardians who wish to review personal data concerning their children will be required to specify the usernames and passwords of the children concerned, and to provide their own email address for verification and contact purposes.

We cannot and will not establish conditions that will require or encourage children to disclose personal data over and above what is reasonably necessary to participate in any activity features on our websites.

Children under 13 years of age are allowed to participate in contests. However, if such a child wins, notification will be sent to the parent or guardian's email address (provided by the child when he/she enters the contest). Also, we will not ask the child for any personal data beyond email addresses without obtaining prior parental consent. Any personal data obtained from children and parents during contests will be kept until the contest ends and prizes are delivered, and then it will be deleted.

When you use our online shop service online or offline, we will process transaction-related personal data, such as your first and last name, mailing and shipping address, phone number and email address. We will also process information about your purchases with us.

We will use such personal data to process and deliver your order, to provide notification of order status, and to update your profile periodically to ensure that we have the most accurate personal data available. We will also use said personal data to analyze customer behaviour and to customize our Toy Spot (Pty) Ltd communication with you, if applicable. If you opt-in (or upon request), we will send you Toy Spot (Pty) Ltd promotional and marketing emails. These may be targeted to you based on your purchase history or online browsing behaviour.

You may always contact us to review and update personal data we may have stored about you. Please note that prior to accessing and making changes to your account, we must verify your identity properly.

Credit card information is directed to an approved and certified service provider (SAGE Pay), and will not be stored by us.

Toy Spot (Pty) Ltd may need to change its data processing policy from time to time to keep up with the ways in which we collect, use, transfer, store and/or delete personal data. If policy changes are made, which would materially and adversely affect the privacy of individuals to whom this policy applies, we will endeavour to give notice of such changes to all individuals concerned.